KiwiMed Connect Global Limited ("KMC", "we", "us", or "our") is committed to protecting the privacy and security of personal information entrusted to us.
KMC operates a healthcare recruitment and connection platform that helps healthcare professionals, including doctors, nurses and other qualified healthcare professionals, connect with healthcare employers and opportunities, particularly in New Zealand.
This Privacy Policy explains how KMC collects, uses, stores, protects and discloses personal information.
KMC operates in accordance with the New Zealand Privacy Act 2020 and applicable privacy principles.
Depending on how you use KMC, we may collect:
Candidate information
full name;
contact details;
email address;
telephone number;
country of residence;
nationality or country of qualification where relevant;
professional role and specialty;
qualifications and professional experience;
employment history;
CV/resume;
cover letter;
preferred employment location;
availability;
visa or work-authorisation status where relevant;
information about professional registration where necessary to assess suitability;
communications between you and KMC;
information you provide when contacting us;
information relating to your applications and employer matching activity.
Employer information
name;
organisation or practice name;
job title;
business contact details;
vacancy information;
employment requirements;
practice or organisation information;
information relating to recruitment activity and communications with KMC.
Website and technical information
We may automatically collect:
IP address;
browser type;
device information;
operating system;
website activity;
pages visited;
approximate geographic information;
login information;
cookies and similar technologies;
security and diagnostic information.
KMC recognises that information relating to healthcare professionals can be highly sensitive.
KMC will only collect sensitive or health-related information where there is a lawful and necessary reason to do so and where appropriate privacy protections are in place.
KMC's standard recruitment process is designed to minimise the amount of sensitive information stored on the KMC platform.
Where verification or employment documentation is required, KMC may direct candidates to provide information directly to an employer, regulator, registration authority, verification provider or other authorised third party where appropriate.
Candidates should not upload documents containing unnecessary sensitive personal information unless KMC specifically requests the information through an approved and secure process.
We may collect information:
directly from you;
when you create an account;
when you register as a candidate;
when you submit a CV or application;
when you contact KMC;
when you apply for or express interest in a vacancy;
from an employer where you have authorised or are aware of the collection;
from publicly available professional sources where lawful;
from recruitment, verification or registration partners where lawful;
automatically through our website and technology systems.
Where KMC collects information about you from another source, KMC will take reasonable steps to provide the information required by applicable privacy law.
KMC may collect and use personal information to:
create and manage candidate accounts;
provide recruitment services;
identify suitable employment opportunities;
match candidates with vacancies;
communicate with candidates and employers;
respond to enquiries;
assess candidate suitability;
administer recruitment processes;
support employers with recruitment;
improve our platform;
maintain security;
prevent fraud or misuse;
comply with legal obligations;
manage disputes and complaints;
maintain business records;
conduct analytics and service improvement;
send relevant communications where permitted.
Where KMC uses automated systems or artificial intelligence to assist with candidate matching, the technology is intended to support the recruitment process.
AI or automated recommendations do not guarantee employment, registration, visa approval, professional registration or suitability.
Human review may be used where appropriate.
Further information is provided in KMC's AI Disclaimer.
KMC may disclose personal information where reasonably necessary for the purposes described in this Privacy Policy.
Recipients may include:
healthcare employers;
medical practices;
hospitals;
recruitment partners;
professional verification providers;
technology and hosting providers;
IT and cybersecurity providers;
communication providers;
professional advisers;
legal advisers;
government agencies and regulators where required;
immigration or employment-related service providers where authorised;
other parties where you have provided consent or disclosure is otherwise permitted by law.
KMC will seek to limit disclosures to information reasonably necessary for the relevant purpose.
Some KMC technology or service providers may operate outside New Zealand.
Where personal information is disclosed outside New Zealand, KMC will take reasonable steps to ensure that applicable privacy requirements are met.
This may include contractual safeguards, security requirements, assessment of the recipient, consent where appropriate, or other lawful mechanisms.
KMC takes reasonable steps to protect personal information from:
unauthorised access;
loss;
misuse;
alteration;
disclosure;
destruction.
Security measures may include access controls, authentication, encryption where appropriate, secure hosting, logging, backups, staff controls and other technical and organisational safeguards.
No internet-based system can guarantee absolute security.
KMC will not retain personal information for longer than reasonably necessary for the purposes for which it may lawfully be used, unless a longer retention period is required or permitted by law.
Our Data Retention Policy provides further information.
You may request access to personal information KMC holds about you.
You may also request correction of inaccurate or incomplete information.
Requests should be sent to:
Privacy Officer
KiwiMed Connect Global Limited
Email: connect@kiwimedconnectglobal.com
Address: Wellington, New Zealand
KMC will respond within the timeframe required by applicable law.
If you believe KMC has mishandled your personal information, contact our Privacy Officer first so that we can investigate and attempt to resolve the issue.
You may also contact the New Zealand Office of the Privacy Commissioner.
If KMC experiences a privacy breach, we will assess the incident and take appropriate steps to contain, investigate and remediate it.
Where a breach is notifiable under New Zealand privacy law, KMC will notify the Office of the Privacy Commissioner and affected individuals as required.
KMC may update this Privacy Policy from time to time.
The latest version will be published on the KMC website with the updated effective date.
For privacy questions, requests or complaints:
KMC Privacy Officer
Email: connect@kiwimedconnectglobal.com
Website: https://kiwimedconnectglobal.com
Address: Wellington, New Zealand